Cittą per tutti
Road and water-based public transport services in Venice are managed by the ACTV - Public Transport.
For more information on timetables and routes, contact the Hello Venice service on (+39)-041-2424 or visit the site hellovenezia.com
Venice is without doubt more accessible than you might think. All vaporetto landing stages are accessible to the disabled. Problems may, however, arise during particularly high tides when the access ramps may slope excessively.
In the vaporetto line 1 and 2, travelling along the Canal Grande, 4 wheelchairs at a time are admitted.
Boats on line LN connecting the city with Lido di Venezia and the Cavallino - Punta Sabbioni littoral are also accessible.
The motorboat are equipped for only wheelchair at a time.
Two ferry boats operate between Tronchetto and Lido di Venezia, with lifts and toilets for the disabled.
A special price of 1,30 Euro is applied for wheelchair users and is comprehensive of the possible accompanying person's fare.
Groups can hire a vaporetto or motorboat complete with crew to organise excursions, conferences, etc. To book or for information, telephone the Hello Venezia call center at (+39) 041 24 24.
Not all urban bus lines have facilities for transporting the disabled.
There is, however, a "Bus Facile" (Easy Bus) service which guarantees that all urban bus routes operated by lines T1, 2, 4, 4L, 5, 6/ and 15, 24, 24H, 31, 32, 80, H1, H2 (covering a large part of the mainland and guaranteeing a connection with Venice) operate with buses with low floor and pull-out platform.
Bus Facile - Easy bus
The City of Venice and ACTV have introduced the new Bus Facile bus stop in Piazzale Roma to help disabled people get off buses. At the request of disabled passengers buses heading for Piazzale Roma will stop in the SITA bus bay before proceeding to the end of the line.
The bus stop, which is identified by special markings on the road and on bus stop signs, can be requested by disabled people only, either by pressing the button or asking the driver. The bus stop can only be requested to get off.
This experimental project also comprises three safe pedestrian crossing points with thermoplastic plastic paving surfaces. The crossings have been equipped with two traditional audible signals (warning-danger), as well as with a new raised paving which will help the visually impaired pedestrian maintain the right direction. Thanks to to these improvements, visually challenged people who get off at the Bus Facile bus stop can now safely reach the ACTV ticket points and piers, or the Papadopoli gardens in the opposite direction.